Customer reviews :
Average mark given to hotel
7,8/10
33 reviews

Hotel recommended by
88 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
9,2 / 10

Quality of reception
8,2 / 10

cleanliness of the hotel
8,6 / 10

Size of rooms
7,3 / 10

Room sound insulation
7,4 / 10

Breakfast
7,5 / 10

Services available
7,3 / 10

General quality
7,8 / 10

Value for money
7,0 / 10


> Description of the hotel

Hotel Royal @ Queens ****

12 Queen Street 188553 Singapore
Metro : Bugis
Official website


  2011-09-20 - Anonymous - Average mark given to hotel :7/10  
  Good 3-star accommodation in an excellent location  
 

  2011-09-08 - Denise Hirjee - Average mark given to hotel :8/10  
  Room was great but needs new carpet. breakfast was good but good have had more variety would stay here again- so close to great shopping malls and eateries.  
 

  2011-06-20 - Anonymous - Average mark given to hotel :9/10  
  Staff were very helpful; there was only one person who was a little upset when we didn't take his suggestion for sightseeing ideas for the day; prices were higher than we anticipated even with the the tax rate anticipated; internet was available but for a fee; overall we were pleased with our stay--the place was clean, personnel were helpful, and there was only one (or maybe two) nights when it was difficult to sleep due to outside noise.  
 

  2011-04-21 - Anonymous - Average mark given to hotel :7/10  
  The hotel was very over priced for what you got and did not represent good value for money. the hotel requires full payment upfront upon arrival plus an additional $50 a day to cover incidentals that you may or may not purchase during your stay, such as items taken from the mini bar etc. the breakfast was average and the swimming pool is very small. the price of drinks at the hotel were extremely expensive with a pint of beer ranging from £15 to £20. overall not recommended.  
 

  2011-03-18 - Anonymous - Average mark given to hotel :6/10  
  We stayed in 1 bedroom apartment. there were white ants on dining table. need improvement in housekeeping department. front office staff desperately need good customer service training. they were very aloof and not professional.  
 

  2010-10-16 - Brian Compston - Average mark given to hotel :7/10  
  The breakfast was very expensive compared to other food prices in singapore  
 

  2009-10-14 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Noisy from adjoining room thro connecting door noise from above : equipmeny on roof ? bathroom sliding door stuck in open position  
 

  2009-10-04 - Stewart Alasdair - Thailand - Average mark given to hotel :6/10  
  It was difficult to judge value for money this weekend as it was over the formula 1 weekend. as for the facilities, the website made the fitness facilities look far more equipped than they actually were - only three cardio machines...  
 

  2008-02-03 - Anonymous - Australia - Average mark given to hotel :7/10  
  The staff could do with some customer service training! the hotel location was great. the bar staff provided terrible in service and quality of cocktails extremely poor. we paid $30 s for cocktails which we could not drink, advised the staff who did not care. the breakfast staff need to smile, it is such a small effort which changes the whole feel to the place. the rooms although small were great.  
 

  2008-01-01 - Rajesh Koirala - Nepal - Average mark given to hotel :9/10  
  Nice place  
 

  2007-07-17 - Wajih Shajrawi - United Arab Emirates - Average mark given to hotel :6/10  
  The intenet was not working in the room eventhough the blug was there, no sponge to shune the shoes, no shine mashine in a four star hotel!!!, no q- tips in the bath room to clean the ears,................... that is all.