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Clients feedback on the hotel

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Overall rating
7.0/10
21 reviews

Recommended by
62 % of our clients

Location
9.0/10
Quality of welcome
6.7/10
Cleanness of the room
7.2/10
Size of room
7.3/10
Room sound insulation
6.6/10
Breakfast
6.9/10
Services available
6.5/10
General quality
6.6/10
Value for money
6.4/10


Peninsula Excelsior Hotel

Description with comments Description without comments
   
Date : Sunday, January 6, 2008
Client : Michael Stringfellow
Country : Australia
Average rating : 6/10
Comments : I know Singapore is expensive, but compared to other cities and hotels and price, the room was pretty small and there was only 1 person staying there. Sorry guys won't be staying there again

Date : Friday, October 26, 2007
Client : Hari Tahil
Country : Japan
Average rating : 6/10
Comments : Ludicrously overpriced for the ambience. Run-down, agonizingly slow elevators that could not be relied on to go the floor selected, smelled bad in some areas. Freezing cold rooms that could not be warmed as the aircon was always on. I slept very badly.

Date : Thursday, September 6, 2007
Client : Rajasingam Shanmugam
Country : Macao
Average rating : 8/10
Comments : The staff need to be trained on being courteous. It was difficult to even get a smile from anyone. Consider extending the lounge operating hours and make the lounge a cosier place. We also did not get our newspapers in the morning. We had to call the conceirge to deliver the papers.

Date : Monday, March 26, 2007
Client : Peter Brunton
Country : United Kingdom
Average rating : 10/10
Comments : We were grateful to be able to use the facilities after we had checked out as our flight was later on in the evening.

Date : Saturday, February 24, 2007
Client : Anonymous
Country : United Kingdom
Average rating : 7/10
Comments : Room service never picked up the breakfast request. No info supplied to email on hotel resourses internet access, pool, spa etc. Western food (Cesar Salad) very poor, Chinese menu good. Staff friendly, room clean.

Date : Tuesday, September 30, 2008
Client : Anonymous
Country : Germany
Average rating : 6/10

Date : Friday, July 4, 2008
Client : Anonymous
Country : Singapore
Average rating : 8/10

Date : Thursday, May 15, 2008
Client : Anonymous
Country : Singapore
Average rating : 7/10

Date : Thursday, April 10, 2008
Client : Anonymous
Country : Switzerland
Average rating : 8/10

Date : Monday, April 7, 2008
Client : Blaise JOSET
Country : Switzerland
Average rating : 8/10

Date : Saturday, February 23, 2008
Client : Anonymous
Country : Italy
Average rating : 4/10

Date : Friday, February 1, 2008
Client : Anonymous
Country : Thailand
Average rating : 7/10

Date : Tuesday, January 8, 2008
Client : Armin Singvogel
Country : Germany
Average rating : 4/10

Date : Wednesday, December 19, 2007
Client : Eveline Spack
Country : Switzerland
Average rating : 8/10

Date : Tuesday, October 30, 2007
Client : Freddie Tjahjana
Country : Australia
Average rating : 6/10

Date : Monday, October 22, 2007
Client : Anonymous
Country : Malaysia
Average rating : 7/10

Date : Wednesday, June 27, 2007
Client : Mahinder Singh
Country : India
Average rating : 8/10

Date : Tuesday, May 8, 2007
Client : Bin ZHOU
Country : China
Average rating : 8/10

Date : Saturday, March 17, 2007
Client : Anonymous
Country : Canada
Average rating : 7/10

Date : Thursday, March 1, 2007
Client : Carter David
Country : Thailand
Average rating : 9/10

Date : Saturday, February 3, 2007
Client : wilfredo samson
Country : United States
Average rating : 6/10



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