Customer reviews :
Average mark given to hotel
8,7/10
157 reviews

Hotel recommended by
94 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
9,6 / 10

Quality of reception
8,9 / 10

cleanliness of the hotel
9,1 / 10

Size of rooms
8,4 / 10

Room sound insulation
8,3 / 10

Breakfast
8,7 / 10

Services available
8,4 / 10

General quality
8,9 / 10

Value for money
8,3 / 10


> Description of the hotel

Hotel Royal Plaza on Scotts *****

25 Scotts Road 228220 Singapore
Metro : Orchard
Hotel's official website


  2009-12-25 - Anonymous - Germany - Average mark given to hotel :6/10  
  - zimmer nach hinten raus haben haessliche aussicht - das vollstaendige nicht-raucher-konzept iust nicht gut, es sollte eine schoene bar o.ae. geben in der geraucht werden darf  
 

  2009-10-08 - Fay Paras - Philippines - Average mark given to hotel :7/10  
  Housekeeping services need great improvement. the maid didnt clean the cups and utensils. the minibar was not replenished regularly. the floor carpets are not well cleaned and maintained.  
 

  2009-06-25 - Anonymous - Malaysia - Average mark given to hotel :9/10  
  I am very happy with the service provided by the hotel. firstly, my room was upgraded and hotel was also accommodating in extending the chack out time which really makes a difference in terms of customer satisfaction compared to other hotel.  
 

  2009-05-06 - Smith Kenneth - United Kingdom - Average mark given to hotel :9/10  
  I would like to thank the hotel staff for their help in making our stay a very pleasant experience.  
 

  2009-01-29 - Siew Wei Chua - Singapore - Average mark given to hotel :10/10  
  I have wrote my feedback and return to the reservation desk upon checking out. til now none of them get back to me. i have asked for a birthday cake and i called the hotel few days before and said it is for my husband'sname. however when i arrived at the hotel, apparently none of them are aware. anyway the cake was delivered and the birthday card was in my name.  
 

  2009-01-28 - Anonymous - Malaysia - Average mark given to hotel :7/10  
  Have 24 hour room service as business travellers often do not have time to eat out when working after hours in the hotel room.  
 

  2009-01-27 - Anonymous - France - Average mark given to hotel :8/10  
  La piscine n'est pas assez chaude et ensoleillée, nous touristes de l'hiver recherchont chaleur et soleil. tous les utilisateurs de la piscine que j'ai rencontré étaient de mon avis...pour tout le reste c'était très bien  
 

  2009-01-24 - Richard Buckley - United States - Average mark given to hotel :10/10  
  This hotel was wonderful and the great deal we got on it (188.00 singapore) was unbeatable for what we got. i'm definitely staying there again when in singapore!  
 

  2008-11-05 - Anonymous - United Kingdom - Average mark given to hotel :10/10  
  As you can see that i found the hotel excelelnt and your staff should be complemented on the quality of service. i will be returning. i only need a light continental breakfast - so found the all in breakfast charge expensive.  
 

  2008-10-17 - Dina Damit - Brunei Darussalam - Average mark given to hotel :9/10  
  Improve on the hotel's wireless. had limited / no connectivity at all. on a positive note, i love the fact that the hotel was able to accomodate my late check-out of 4pm which is unheard of from other hotels in singapore. will definitely be back!  
 

  2008-09-29 - Anonymous - France - Average mark given to hotel :10/10  
  Cet hotel est probablement l’ un des meilleurs que j’ ai connus depuis de nombreuses années. excellent rapport qualité prix gentillesse extréme et sincére de tout le personnel chambre spacieuse et bien fournie avec technologie récente internet gratuit dans tout l hotel , chambres incluses : à souligner car de nombreux hotels continuent à facturer ce service de maniére scandaleuse room service efficace et prix corrects petit dejeuner : parfait , possibilité entre continental breakfast et continental fitness center : matériel dernier cri, piscine ok, peut etre un peu petite location de l hotel, à quelques pas du magasin ck tangs et orchard road , fabuleuse je viens d’ écrire au gm de l hotel, un français pour lui faire part de ma satisfaction réele( je suis pourtant un client difficile) en espérant que cela demeure ainsi ; a tarif égal je reviendrai dans cet hotel, conniassant d’ autres établissements de moindre qualité dans la ville.  
 

  2008-09-15 - Christopher Carr-pauline - Australia - Average mark given to hotel :10/10  
  Fabulous hotel, we stayed 7 nights and the service just kept getting better. we had our 19 month old with us and were always made welcome by staff. hotel and room were spotlessly clean, free mini bar was a delight, and great value to boot!! awesome hotel!!  
 

  2008-08-01 - Anonymous - France - Average mark given to hotel :10/10  
  Qualité de l'hôtel et service irréprochables. etant dans des chambres communicantes (mais porte fermée à clef) nous entendions un peu, à travers la porte en bois, les amis parlant à côté.  
 

  2008-07-11 - Katrina Duggan - Australia - Average mark given to hotel :10/10  
  When upgrading someone to a club room (thank you!), tell them about the club lounge - don't leave them to stumble across it a day later  
 

  2008-06-18 - Karen Blockley - New Zealand - Average mark given to hotel :10/10  
  Very friendly and helpful staff. nothing is too much. i would certainly recommend this hotel to anyone going to singapore for a holiday  
 

  2008-06-15 - Karen Webster - Australia - Average mark given to hotel :10/10  
  An outstanding hotel in an excellent location. the staff ensured that my husband's 50th birthday holiday was an extremely memorable occasion.  
 

  2008-05-31 - Anonymous - Australia - Average mark given to hotel :9/10  
  Anticipate another trip to singapore early in '09 and would have no histitations in stating at th royal plaza. would suggest introduction of packages with min night stays inclusive of breakfast. the free mini bar was fantastic.  
 

  2008-05-14 - Anonymous - United States - Average mark given to hotel :9/10  
  The location was perfect--next to the mtr orchard station, lots of shopping and restaurants. the bar had a great band, but the bar tab, even with the coupons for free drinks was very expensive. ibrahim at the concierge desk was a great help.  
 

  2008-05-08 - Harish Vashisht - United Arab Emirates - Average mark given to hotel :8/10  
  The only negetive was the not so helpful nature of the on duty manager in the evenings........  
 

  2008-03-24 - Linda Norman - Australia - Average mark given to hotel :9/10  
  Thankyou for a lovely stay in singapore. your staff were very friendly and helpful.  
 

  2008-02-22 - David Johnson - Australia - Average mark given to hotel :10/10  
  We've stayed at a few 5 star hotels in singapore but royal plaza on scotts beats them all. everything about the place makes you want to come again. this hotel will be our choice from now on.  
 

  2008-02-08 - Alessandro Cadunz - Italy - Average mark given to hotel :9/10  
  I've been upgraded to a suite. very efficient organization and nice welcome.  
 

  2008-01-12 - Michael Charlie Orias - Philippines - Average mark given to hotel :9/10  
  Receptionist need to clarify the use of the mini bar. the receptionist told me during my check-in that it was free. but checked the bill i was charged for it.  
 

  2008-01-07 - Anonymous - Indonesia - Average mark given to hotel :8/10  
  The day to day variation of room rates is not too good  
 

  2007-12-31 - Anonymous - Canada - Average mark given to hotel :10/10  
  The perfume in the lobby and halls was a bit strong. room was very comfortable and clean.  
 

  2007-12-04 - Alfred Neuenschwander - Switzerland - Average mark given to hotel :8/10  
  Das gym ist unbrauchbar, zu klein und entspricht nicht dem status von diesem hotel! als frequent traveller ist es ein elementares gundbedürfnis ein professionell eingerichtetes gym in angemessener grösse zur verfügunb haben. deshalb werde ich wahrscheinlich nicht in dieses hotel zurückkommen.  
 

  2007-11-30 - Kwok Kheong Loke - Malaysia - Average mark given to hotel :8/10  
  We particularly like the smoke free environment. the porch for vehicles to pick up and get off was really problematic. one tourist bus would block up all traffic to the hotel.  
 

  2007-11-30 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  Had a very enjoyable stay, which included a free upgrade of room.  
 

  2007-11-15 - Holm Braun - Germany - Average mark given to hotel :10/10  
  Better equiped gym would be a plus!  
 

  2007-11-09 - Phillip Moss - United States - Average mark given to hotel :9/10  
  The reception was excellent. we were pre-registered and personally escorted to the room by two very knowledgeable and friendly women. unfortunately, i don't remember their names. they deserve special commendation. thank you for an excellent experience on our holiday.  
 

  2007-07-20 - James Moore - Iceland - Average mark given to hotel :10/10  
  We traveled with our 2 year old, and we had a very comfortable stay.  
 

  2007-07-16 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  We received excellent service throughout our stay and are confident we would stay here again when in singapore. many thanks to the staff at royal plaza on scotts who made our stay very pleasant!  
 

  2007-06-17 - Anonymous - Thailand - Average mark given to hotel :9/10  
  I booked two nights on the hotel website. i wanted to extend my stay and the reception could not give me the same price. i had to go back to the website to rebook. this was inconvenient.  
 

  2007-06-14 - Anonymous - Malaysia - Average mark given to hotel :9/10  
  Great location, near to orchard rd and orchard mrt. the only negative feedback is that the window faces the back of another building.  
 

  2007-06-12 - Anonymous - United Arab Emirates - Average mark given to hotel :9/10  
  Staff were very friendly and always smiling.  
 

  2007-05-31 - Yurdakul Caliskan - Singapore - Average mark given to hotel :7/10  
  I really like the design and interior in the room. the lcd monitor is a fabulous idea and i really loved it. i also like the fact that the mini bar and internet use is complimentary. but i have to say that the ethernet cable was hidden way back in the drawer. it should have been more accessible.  
 

  2007-04-03 - Anonymous - United Kingdom - Average mark given to hotel :9/10  
  The only issue we had during our stay was the noise created by the workmen. it generally started early in the morning and woke us up on a couple of occasions. its a shame because everything else about our stay was very enjoyable.